Services
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Our support will be there for you and your business as you make this most important decision for your organization.
SOFTWARE DEVELOPMENT AND CONSULTANCY
Software is a vital tool for your business, and we believe that the right implementation partner is the most valuable element of any software implementation and up-gradation.
Our consultants are experts in implementation, adept at pinpointing the challenges and opportunities that a system change will bring to your business. Every one of them can adapt and leverage the software to meet your individual requirements. Our support will be there for you and your business as you make this most important decision for your organization.
We understand businesses as well as software. We propose the scale of project, management and administration that is appropriate for your specific needs.
We listen and respond to your requirements. We ensure that you are always informed about the progress by identifying clear deliverables and providing a level of documentation that best supports your project. You can have total confidence in what we deliver to you. Our consultants follow the following steps during process design to support you throughout the complete life of your project.
STEP-1
NEED ANALYSIS
After a detailed consultation, we will clearly define your needs in a proposal document that identifies the benefits which you will experience by updating your systems.
STEP-2
PLANNING
We will take you through a tailored demonstration of your proposed solution and work with you to agree which elements will be included in the initial project. We listen and take account of all your feedback and will provide a quotation outlining the anticipated cost of your project.
STEP-3
REQUIREMENT ANALYSIS
Having finalized the project’s scope and agreed to commercial terms, we prepare a handover document from the sales to the project team, who will partner you throughout the implementation.
STEP-4
SPEC ANALYSIS
The Access project team will work with you to define the structure and control processes that will guarantee the success of your project. Documents that we provide you at this stage will cover all your project objectives, the full specification and success criteria. This gives total clarity over individual tasks and responsibilities to ensure that you’re fully informed going forward.
STEP-5
DESIGN & DEVELOPMENT
This step helps your project team become fully immersed in the proposed software. We map business processes to function so that you can understand how the solution will look and feel.
STEP-6
CODING & IMPLEMENT
This step helps your project team become fully immersed in the proposed software. We map business processes to function so that you can understand how the solution will look and feel.
STEP-7
TESTING & INTEGRATION
The components identified in Step 6 are delivered and a User Acceptance system is built ready for you to carry out a pilot test. We configure and tune all the variables within the system to match your specific requirements..
STEP-8
EVALUATION & EDUCATION
With a fully designed, installed and tested system now in place, we will train your staff on all relevant areas of the software. We are highly skilled at adapting our training to the learning styles of each of your staff members. We can train all of your staff or if preferred.
STEP-9
RELEASE
The system is converted into a live working environment ready for the processing of real-time business transactions. This is managed by a pre-agreed go-live checklist to ensure all possible circumstances are considered and addressed. We will be there to answer your questions and support your users throughout this time, helping them to get maximum clarity and impact from the software as they become increasingly confident.
STEP-10
SUPPORT
We prepare a handover document and deliver it to our ongoing support team. This document contains all the information our support consultants need to answer any future queries you may have.
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